Refund Policy

Refunds are not self-serve. To request one, email support@talk2bud.com.

We review each request case by case, and we ask that you reach us within 14 days of a charge. Whether to grant a discretionary refund is at our discretion — but with the firm exceptions below.

Two things are never discretionary. We always refund:

• Duplicate charges
• Billing errors

Nothing in this policy limits your non-waivable statutory rights. This includes the EU/UK 14-day right of withdrawalwhere it applies and where you haven’t already waived it by asking us to start the service during that period.

Approved refunds are returned to your original payment method via Stripe.

Cancelling stops future charges but is not the same as a refund. If you want to stop renewing, see our Cancellation Policy. For the wider agreement, see our Terms of Service.

Refund questions go to support@talk2bud.com.